Cancellation policy
Purchase Options Cancellation Policy
This policy applies to products identified as preorders when purchased from WPPO LLC.
Preorders and Payment
A preorder allows you to purchase a product before it is available or ready to ship. Any payment due at checkout, deposit, remaining balance, and payment schedule will be disclosed before you place your preorder.
Canceling Your Preorder
You may cancel your preorder before it ships and receive a full refund of all payments made for the canceled order, including any deposit and shipping charges paid.
We must receive your cancellation request before the preorder ships. To request cancellation, contact us with your name and order number:
Email: info@wppollc.com
Phone: 815-745-1021
We will confirm your cancellation by email. Refunds will be issued to the original payment method, and no remaining balance will be charged for the canceled preorder.
Changing Your Preorder
To request a change, contact us as soon as possible. Changes depend on product availability and the order’s status. We will confirm any changes, price adjustments, or updated shipping estimates with you before proceeding.
After Your Order Ships
Once your order has shipped, it can no longer be canceled. Return eligibility, conditions, applicable charges, and refunds are governed by our